Tackling downtime in the recreational water sector
For every operator in the recreational water sector, downtime is a fact of life. Swimming pools must be closed to the public while essential maintenance – from cleaning filters to repairing any structural damage – is carried out. Public safety is paramount and a thorough maintenance regime is key to protecting swimming pool users.
However, unplanned downtime can have a significant impact on a pool operators’ business. If there is an unscheduled pool closure, for instance, customers will have to be turned away, resulting in a loss of income and a damaged reputation. The problem can be compounded if unplanned downtime is a regular occurrence across a multi-site operation.
What can cause unplanned downtime?
One possible cause could be a problem in carrying out pool water testing and analysis. Rigorous and consistent testing regimes must be followed in order to maintain water quality and protect public health, and to comply with regulatory requirements.
If pool water can’t be tested because there is a problem with testing equipment, or a staff member has not been given the correct instructions or training to carry out the task, then operators may have no choice other than to shut off a pool until testing can resume. Otherwise, the safety of the public could be put at risk.
What can cause unplanned downtime?
One possible cause could be a problem in carrying out pool water testing and analysis.
Rigorous and consistent testing regimes must be followed in order to maintain water quality and protect public health, and to comply with regulatory requirements.
If pool water can’t be tested because there is a problem with testing equipment, or a staff member has not been given the correct instructions or training to carry out the task, then operators may have no choice other than to shut off a pool until testing can resume. Otherwise, the safety of the public could be put at risk.
How can downtime be reduced?
Comprehensive technical support and guidance, delivered by specialists, plus a high standard of product servicing, can help operators reduce downtime related to swimming pool water testing and analysis,
And that’s what Palintest offers…
Servicing and maintenance
Lumiso Pooltest Expert and Lumiso Pooltest 3, 4 and 6 photometers, are renowned for their robust construction. They are certified as IP67 waterproof, have been developed for day to day use at poolside and are used in the field for many years.
However, as with all electrical instruments, damage can still occur, and water marks and dirt on the optics of the instrument can affect instrument performance.
Effective maintenance, however, can help prevent the kind of long-term damage that can put a Palintest instrument out of use, and we offer maintenance guides and support for all of our products.
We carry out photometer servicing. which can help to prevent and solve problems,
Product servicing includes:
- Visual evaluation of the instrument and its components
- Thorough internal and external clean
- Any required software upgrades
- Up to 66 calibration point check and recalibration
- A full test to highlight any errors or inconsistencies
- All necessary repairs
Troubleshooting for water testing instruments
Palintest’s service specialists are trained to support an operator’s staff if they have any problems in using our instruments. A quick phone call or email conversation can help a user to rectify functionality issues… and reduce the amount of time the water testing solution is out of action.
This high level of support can help to minimise downtime and enable staff to resume water testing activities as soon as possible after a problem arises. Over a multi-site organisation, this could potentially save many hours of downtime over the course of a year, as well as making life easier for those responsible for pool water testing.
Additional support
Our website is a hub of support for users of Palintest’s products, and contains user guides, start-up guides, instructions and much more.
For more information on how we can help you in reducing downtime and ensuring your water testing and analysis operations are running smoothly, contact us at Sales@palintest.com